Privacy Policy

1. Information we collect

We may collect personal information when you:

• contact us by email or through the website;
• submit an enquiry about our services;
• interact with the website.

This may include your name, email address, company name, job title, phone number, message content, and any other information you choose to provide.

We may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How we use your information

We use personal information to:

• respond to enquiries;
• provide information about our technology due diligence and advisory services;
• manage prospective client relationships;
• operate, maintain, and improve the website;
• protect the website from misuse, spam, or security threats;
• comply with legal or regulatory obligations.

3. Lawful basis for processing

We process personal information where we have a lawful basis to do so, including:

• legitimate interests, such as responding to business enquiries and operating our website;
• contractual necessity, where we are discussing or providing services;
• legal obligation, where we need to keep records or comply with the law;
• consent, where required, such as for certain cookies or marketing communications.

4. Cookies and analytics

This website may use cookies or similar technologies to operate properly, understand website usage, and improve performance.

Where required, we will ask for your consent before using non-essential cookies.

You can usually manage or disable cookies through your browser settings.

5. Sharing your information

We do not sell your personal information.

We may share information with trusted service providers who help us operate the website, manage communications, provide hosting, analytics, security, or professional services.

We may also share information where required by law, regulation, or legal process.

6. International transfers

Some service providers may process personal information outside the UK or European Economic Area.

Where this happens, we aim to ensure appropriate safeguards are in place to protect your information.

7. How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy.

Enquiry and correspondence records may be kept for a reasonable period to manage business relationships, respond to follow-up queries, and maintain appropriate business records.

8. Your rights

Depending on the circumstances, you may have rights to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your information;
• restrict or object to certain processing;
• request a copy of your information;
• withdraw consent where processing is based on consent.

To exercise your rights, contact webmaster@lumenstrata.com.

9. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or email system can be guaranteed to be completely secure.

10. Links to other websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first at webmaster@lumenstrata.com.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator.

12. Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page.